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25 June 2012
Cardiff ISP Spectrum Internet crowned Communications Provider of the Year
 
The FCS Industry Awards 2012, held on June 21st, recognised the industry's shining stars who were handed awards by Ofcom board member Stuart McIntosh. The Communications Provider of the Year Award, sponsored by Openreach, crowned Cardiff based Internet service provider Spectrum Internet as winner of the category, beating larger national companies Entanet international and Gradwell Dot Com to the top award.
 
Spectrum Internet provides a range of innovative internet services to businesses and residential customers across the UK from its offices in Chepstow and Cardiff. In 2011 it provided the first community sub-loop unbundle (SLU) solution in South Wales and a unique solution for residents in not spot broadband community St Brides Wentlooge, near Newport, who were simply looking for cost effective broadband with fast speeds.
 
Jacqui Brookes, the Federation of Communication Services- FCS, CEO said “Many congratulations to all the award winners and runners up who in their diverse ways have demonstrated innovation and customer service in the competitive world of UK communications services. Each of the awards was judged by a panel of industry players and representatives from the regulator or academia.”
 
The panel’s decision was unanimous that Spectrum should win the award declaring it a ‘game changer’ in the industry. This is the first time the company has entered an award and Operations Director, Kevin Herbert, said,
“We feel extremely honoured for our achievements to be counted amongst the other service providers who were FCS award finalists. It’s been an incredible year for Spectrum Internet and the success must be attributed to our hardworking teams in the Chepstow and Cardiff offices that have helped drive the business forward, providing new and exciting solutions and excellent customer service.”
 
Spectrum Internet continues to aim to offer a specialist community broadband service in areas that other major ISP’s leave out, making a large effort in helping these forgotten communities and is starting to help build momentum in Wales.

  

Kevin Herbert, second from left, receiving FCS award

 

Chris Stanlake, Hayley Francis, Paul Rouse and Kevin Herbert with the award